Our Insurance Claim Process
After enduring a severe weather storm, there's likely an entire list of things you must do to start restoring your property. Among those things is figuring out your insurance claim and attempting to get the most out of your coverage.
Leave the tricky insurance claim process to the experts at Platinum Restoration! Our team will help you get the restoration services you need with our insurance claim assistance services.
Take a look at the claim process we'll follow as soon as you give us the call.
1. Complete Damage Assessment
We'll start the process by sending an experienced Platinum Restoration field inspector to your property. The inspector will assess the damage to your home and make temporary repairs if needed.
2. Contact Your Insurance Company
Once the inspection is complete, you will contact your insurance company to set the proposed adjustment date; your representative will be here to assist you with this.
3. Estimate Creation
Your field inspector will create a detailed estimate using the industry's leading estimating software.
4. Damaged Adjustment
Your field inspector will meet with your insurance company's damage adjuster on the date selected by your carrier.
5. Estimate Presentation
On the selected adjustment date, Platinum Restoration will provide your adjuster with a full detailed estimate with our opinion on what it will take to bring your home back to its pre-storm condition.
6. Damage Report & Compensation
If your insurance company agrees your home has been damaged, they will provide you with their damage report along with compensation to complete the repairs.
7. Final Adjustments
Platinum Restoration and Remodeling may contact your insurance company regarding any missing repair items on their damage assessment for approval by your insurance company.
8. Schedule Repair Date
You will be contacted by Platinum Restoration's production manager to schedule a date to begin the repairs to your home
9. Final Inspection & Customer Approval
A final inspection will take place after all repairs are completed. Your Platinum Restoration Representative will walk you through all of the completed work and answer any remaining questions and address any concerns you may have.